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客户服务

At Feike, your satisfaction is our top priority, and we strive to ensure that every customer is happy with their purchase. If, for any reason, you are not completely with an item, you have the option to return it within 15 days of your purchase.

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Have any questions or concerns? 

We’re always ready to help!

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退货

亲爱的客户，所有销售一经确认，概不退换。对于从我们这里购买的任何产品或服务，我们不接受退货或换货。请在确认购买前仔细检查您的订单。

 

例外情况：有缺陷或损坏的商品：如果您收到的产品在到货时明显有缺陷或损坏，请在收到商品后 15 天内联系我们的客服。我们可自行决定为此类商品提供更换或退款。

 

发送错误商品：如果您收到的商品与订购的商品不同，请在收到商品后 15 天内联系我们的客服。我们可自行决定为此类商品提供更换或退款。

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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