CUSTOMER CARE
At Feike, your satisfaction is our top priority, and we strive to ensure that every customer is happy with their purchase. If, for any reason, you are not completely with an item, you have the option to return it within 15 days of your purchase.
Have any questions or concerns?
We’re always ready to help!
RETURNS
To be for a full refund or exchange, the item must be unworn and still have the original tags attached. To start return process, please reach out to our customer service team (infofeike@gmail.com), who will provide you with detailed instructions. Please keep in mind that shipping costs are non-refundable. Thank you choosing Feike.ca
Exceptions: Defective or Damaged Items:If you receive a product that is demonstrably defective or damaged upon arrival, please contact our customer service within 15 days of receiving the item. We may, at our discretion, offer a replacement or refund for such items.
Wrong Item Sent:If you receive an item different from the one you ordered, please contact our customer service within 15 days of receiving the item. We may, at our discretion, offer a replacement or refund for such items.